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How to Make A Reasonable Accommodation Request

All requests including: Apartment Modifications, Grab Bars, Service Animals.

01

Process Overview

This short video is designed to help you better understand the Reasonable Accommodation process.

02

The Completing the Reasonable Accommodation Request Form

Here's how to complete the Reasonable Accommodation Request Form.   All Information must be completed, otherwise your application will be Deferred.

03

Therapeutic Relationship Verification

The next step in the approval process will verifying your information with your Medical Provider.   If we are not able to reach your medical verifier or we do not hear back from them, your application will be Deferred.

Please reach out to them to let them know to expect paperwork related to your request shortly.

Image by Jess Bailey

04

Review Process

Once we have received all your information and supporting documentation, it will be reviewed by our Compliance Depeartment.    If there are any questions, they will be contacting you directly.    

05

Approval Process

You will receive an Approval or Denial notification within 10-14 business days.

If Approved, the final step in the process will be signing the Reasonable Accommodation Request Addendum and if it relates to a Service Animal; you will be issued a Property Collar.

Note:   If your request is for an Emotional Support Animal, until it is approved- it will be processed as a Pet under the Lease and Rules and Regulations.

Apartment Modification Request

To request an apartment modification, please complete Section I and Section III of this form.

Image by Austin Distel

Support Animal 

To make a Reasonable Accommodation Request related to a Support Animal, please complete ALL SECTIONS of this form.

Image by Taylor Sondgeroth

Support

If you have any questions or need help with the forms, contact us via email at Support@Zencorr.com.

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